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full time IT Support

at Ali in United Arab Emirates

The Support Assistant will be part of the IT Services Unit and will deliver technical support to in-house users based in Dubai. With in the delegated authority, the Support Assistant will provide day-to-day quality Help Desk Support service to staff by providing them with a single point of contact to report problems, to make inquiries, and to get resolutions and answers. In addition, he/she might get involved with different local IT Projects.


• 1-2 years in a technical IT support role.

• Experience in IT help desk

• Sense of urgency in sorting out issues raised by employees.

• Technical degree or diploma.

• Technical product support (1st and 2nd line) to users.

• On-site installation and support on Windows based platforms.

• Knowledge of different Hardware Platforms Installation and Configuration.

• Strong understanding of PC hardware & application software.

• Experienced in support of desktop operating systems, particularly Windows 2003 Server, Windows XP and applications; MS Office, Mcafee AntiVirus and Exchange, VPN (Cisco client)

• Must possess excellent Windows Server understanding in Domain architecture, TCP/IP , DHCP and DNS.

• MCP/ CCNA are desirable but not mandatory.


Contact : meajob@gmail.com
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Published at 10-07-2009
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