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Technical Support Specialist
at IT Managers Inc. in Philippines
Responsibilities:
* • Delivers 24/7 availability of the servers which host various business applications used by the Governments and Institutions Services (GIS) business sector across offices worldwide * • Ensures skills are up to date with the latest in technology, modern computer systems & software concepts to provide expert technical services. * MAIN TASK and DUTIES: * • Implementation of new main computer systems and upgrades. Includes hardware, operating software, development tools, and transaction processing applications. * • Administration of the following servers: Lotus Notes, Application servers, File servers, Web servers, SMS servers * • Troubleshooting of main computer systems and applications. * • Development of programs/utilities or procedures to efficiently handle IT operational requirements * • Assistance to users and development teams on use of operating system, development tools and application software * • Review of system capacity and provide, execute business continuity plans * • Provide assistance in resolving operational problems * • Assist in the maintenance of the Quality Management SystemRequirements:
* Professional qualifications * * University graduate of Bachelor’s degree in Computer Science * * Microsoft Certified Engineer is preferred * Experience / Technical knowledge * * Must be updated with the latest in technology, modern computer systems & software concepts * * 2-3 years Experience in: * – Windows xx Operating Systems (Microsoft Certifed Admin an advantage) * – Lotus notes * – RightFax * – ORACLE * – MS SQL server * – Windows XP * – Microsoft utilities and office tools * – Microsoft IIS * * Familiar with LAN/WAN operations, * * PC software installations and basic hardware troubleshooting * * Background on customer service * * Responsible in taking immediate action to end-users’ problems especially with regards to hardware unavailability. * * Organizes and Performs tasks with minimum supervision * * Languages: English * * Additional information: * • Supports the following office locations: Geneva Head Quarters, European affiliate offices, Africa/Middle East affiliate offices, Asia affiliate offices * * 5 regular positions available. * Please send resume in MS word format directly to:susan@itm.com.phIT Managers, Inc.
ITM Business Center
Suite 99, 9/F, Columbia Towers
Wack-Wack, Ortigas Avenue
Mandaluyong City, Philippines
Contact Numbers:
Tel. Nos. 726-8603
Fax. No. 726-8441
Look for:
Ms. Susan Cortezano
ITM, Marketing Officer
Email Address:
susan@itm.com.ph
Published at 11-03-2009
Viewed: 173 times
Viewed: 173 times

