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full time Real Time Analyst

at Aspire IT in Philippines

REAL TIME ANALYST

  • Monitor service levels per interval
  • Communicate with local support team and clients through phone, email, chat
  • Report/escalate issues real-time
  • Steer issues towards resolution

QUALIFICATIONS:

  • Bachelor’s degree in any field
  • Workforce management experience
  • At least 1 year experience in the same position
  • Willing to work in shifting schedules
  • Willing to work in Quezon City

Interested applicants may send their most updated CV to jel@aspireit.com.ph

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Published at 31-01-2012
Viewed: 60 times
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