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Technical Support Representatives - Toshiba Laptops (Sucat, Paranaque)
at teleperformance in Philippines
Responsibilities:
•Provide clear inbound communication through telephone support and provide excellent customer service solutions to users pertaining to information, pre-sales and technical problems (notebooks/projectors/storage devices)
•Provide consistent, superior service to every customer by utilizing all available tools and resources.
Requirements:
•Graduate of any 4-year course or accomplished at least second year college
•Eighteen years old and above.
•Strong interpersonal and excellent communication skills
•Strong knowledge of the installation, configuration, and upgrading of hardware
•Experience with MS Office products and web-based applications
•Ability to diagnose and troubleshoot notebook hardware issues
•Ability to learn quickly in a changing environment
•Proficiency in problem solving, decision making and multi-tasking in a fast paced environment
•Flexibility to work a variety of shifts
•A passion for customer service
•Technical Support Call Center experience / background is a plus
•Applicants should be Filipino citizens or hold relevant residence status
•Must be willing to work in Sucat, Parañaque and start immediately
Teleperformance Sucat Recruitment Office is located at the 2d Floor of Santana Grove, Dr. A Santos Avenue, Sucat Road, Paranaque City (beside Shopwise)
Mondays- Fridays 9:00 AM – 6:00 PM
•Provide clear inbound communication through telephone support and provide excellent customer service solutions to users pertaining to information, pre-sales and technical problems (notebooks/projectors/storage devices)
•Provide consistent, superior service to every customer by utilizing all available tools and resources.
Requirements:
•Graduate of any 4-year course or accomplished at least second year college
•Eighteen years old and above.
•Strong interpersonal and excellent communication skills
•Strong knowledge of the installation, configuration, and upgrading of hardware
•Experience with MS Office products and web-based applications
•Ability to diagnose and troubleshoot notebook hardware issues
•Ability to learn quickly in a changing environment
•Proficiency in problem solving, decision making and multi-tasking in a fast paced environment
•Flexibility to work a variety of shifts
•A passion for customer service
•Technical Support Call Center experience / background is a plus
•Applicants should be Filipino citizens or hold relevant residence status
•Must be willing to work in Sucat, Parañaque and start immediately
Teleperformance Sucat Recruitment Office is located at the 2d Floor of Santana Grove, Dr. A Santos Avenue, Sucat Road, Paranaque City (beside Shopwise)
Mondays- Fridays 9:00 AM – 6:00 PM
Published at 24-01-2012
Viewed: 45 times
Viewed: 45 times