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1
applicant
System cum Desktop Engineer
at Enggsol in Singapore
System cum Desktop Engineer
Duties and responsibilities of System cum Desktop Engineer
• Installing, configuring, troubleshooting and maintaining PC-related hardware, Printer, network equipment, server, firewall, and router
• Installation of MS O/S (Win98/WinNT/Win2000/WinXP, third party software and in-house developed applications.
• Provide System backup and contingency to meet KPI and SLA
• Provide in-house technical support to internal user and provide 24 x 7 hours standby support to meet KPI and SLA
• Documentation of all user requests and problem resolutions. Adhere to the End-user Support Service Levels at all time.
• Provide technical support for any PBX related problem.
• Management of login IDs for email, Call Management System, LAN and PBX system.
• Collaboration/liaises with /client/vendor/other dept in solving problems or rolling out new services or applications.
• To assist Manager in managing and ensuring that the project is completed within the committed time frame
• Other ad-hoc duties as assigned by Supervisor
• To perform shift duties from 8:00 am to 11:00 pm, Monday to Sunday.
Interested candidates please send in your resumes to it@enggsol.net
Duties and responsibilities of System cum Desktop Engineer
• Installing, configuring, troubleshooting and maintaining PC-related hardware, Printer, network equipment, server, firewall, and router
• Installation of MS O/S (Win98/WinNT/Win2000/WinXP, third party software and in-house developed applications.
• Provide System backup and contingency to meet KPI and SLA
• Provide in-house technical support to internal user and provide 24 x 7 hours standby support to meet KPI and SLA
• Documentation of all user requests and problem resolutions. Adhere to the End-user Support Service Levels at all time.
• Provide technical support for any PBX related problem.
• Management of login IDs for email, Call Management System, LAN and PBX system.
• Collaboration/liaises with /client/vendor/other dept in solving problems or rolling out new services or applications.
• To assist Manager in managing and ensuring that the project is completed within the committed time frame
• Other ad-hoc duties as assigned by Supervisor
• To perform shift duties from 8:00 am to 11:00 pm, Monday to Sunday.
Interested candidates please send in your resumes to it@enggsol.net
Published at 08-01-2010
Viewed: 21 times
Viewed: 21 times